This interview was inspired by a recent episode of TAXI TV, during which Multi-Platinum Producer/Engineer/Mixer Rob Chiarelli interviewed TAXI’s CEO, Michael Laskow. We hope you enjoy this in-depth version that gives Michael’s take on the company he created in 1992, the current state of the music industry, and what songwriters, artists, and composers can do to become successful in today’s music industry.
Rob Chiarelli’s TAXI  TV interview about your career inspired   me to ask for this interview. I found  it interesting that he focused   on the career path you took led you to be  uniquely qualified to start   and run TAXI. I want to know more, and I’m sure  other people who saw   that video feel the same way. What was it that made you  want to get   into the music industry?
  The Beatles appearing on The Ed Sullivan Show in   1964 that was the  actual moment I knew the music industry was the thing   I wanted to do. I was  nine years old, and I quickly knew that I didn’t   want to be a rock star, per  se. Seeing photos of George Martin and   Geoff Emerick in the control room really  sealed my fate. Engineering   and producing appealed to me more than being on a stage  and having   fans.
How did you get your  first gig in the music industry?
  I overheard a delivery guy at a music store in Miami say  that he was   going to Criteria Studios to drop of a piece of rental equipment. I    begged until the delivery guy let me go because it was one of the top   studios  in the country at the time. He told me to wait in the lobby.
I overheard the studio owner (Mack Emmerman) say they needed a new “kid to clean the place up,” so I called him five times a day for five days straight until he finally interviewed me for the internship. I got the gig, and my life was forever changed.
Who were some of the  acts recording there during that period – the mid-seventies, right?
  Yeah. The Eagles were doing the One of These Nights album, Clapton was doing 461 Ocean Blvd., with “I Shot the Sheriff”on it, the Bee Gees were working on Jive Talkin’,   Stephen Stills was doing a solo record… it was incredible  to go to   work there every day. I started as the low man on the totem pole, but  I   still got to be in the room with legendary producers and engineers like   Tom  Dowd, Arif Mardin, Karl Richardson, and Don Gehman on a daily   basis.  Eventually, I got to work on records with all those   guys, and I can’t even begin to quantify how much I learned from them.   I’ve  been able to pass along a lot of that stuff to TAXI’s members over   the years.
-Neil Young
Didn’t you work on  the Stills/Young record, Long May You Run?
  Yeah, I was the assistant engineer on that record, and every  now and   then, Don Gehman would let me set up a rough mix or record background    vocals. It was sort of my engineering Bar Mitzvah [laughs]. At one   point,  Crosby, Stills, Nash, and Young were all on that   record, but then things melted down and it became Stills/Young again.   Imagine  CSN&Y all around a single microphone singing harmonies. All   the lights were  dimmed in the studio except a blue one that bathed the   tops of their heads. The  control room was dark except for the glow of   the recording console, and those  incredible harmonies were pouring out   of the big monitors. I was in heaven! 
How did you end up  working with Neil Young?
  He found a studio I was running Ft. Lauderdale about two  years later.   He showed up unannounced, saw me in the lobby and said, “Hey now,  I   remember you… wanna do a record?” I had recently left Criteria to go out   on  my own as a producer, but I was more than happy to engineer for   Neil. It was an  incredible experience. Just Neil, my assistant (Paul   Kaminsky), and me. Most of  the time it was just Neil playing acoustic   guitar and singing. Sometimes he’d  play piano, sometimes we’d layer   guitars, he’d almost always sing the vocal  live… pretty basic stuff,   but he taught me the most valuable lesson I think  I’ve ever learned in   this industry: “Go for the emotion, vibe, and performance,  and don’t   worry about perfection.” After we’d finish a take, Neil would look at    me through the window and ask, “How was that one?” He helped me hone my    production skills and taught me what true artistry is. 
Which album was that?
  Actually, we worked together for months and recorded a bunch  of songs that landed on several albums. Many of them ended up on Comes a  Time, and the rest on Rust Never  Sleeps, Hawks and Doves, and Decade. He didn’t credit any engineers  on Rust Never Sleeps, but he sent me  gold and platinum albums for that record, and they’re hanging on the wall here  at TAXI.
So why did you quit  making records and move to New York in the ’80s?
  My first daughter was born, and I was hardly ever home. I  decided to   quit making records and move to New York and do audio  post-production,   which I knew nothing about! I started out as low man on the  totem pole,   and worked my way up to studio manager at Howard Schwartz Recording.    We worked with the Who’s Who of Madison Avenue on a daily basis, mostly   doing  TV commercials. We also did a lot of sports TV shows. I quickly   learned that  doing audio post was much more  fast-paced and   demanding than engineering records. I also engineered a bunch of    jingles, sometimes with 30 players in the room. I got to work with guys   like  Paul Shaffer, Will Lee, Steve Gadd, Steve Cropper, and just about   every A-List  session player in the business. The New York jingle   business is extremely demanding. You don’t get to  spend hours   “getting sounds.” You’ve basically got to be ready to go and roll  tape   as soon the players take their seats and do the rundown. The five and a    half years I spent working for Howie Schwartz gave me a deep   understanding of  how music works with picture. I used music libraries   every day. Back then, they  were on ¼” tape and CDs. And virtually all   of the music in those libraries was  composed and charted, then played   by A-List session players, not indie  musicians like it is today.   Libraries sounded very homogenous and “canned” back  then.
Why did you start  TAXI?
  I moved to Los Angeles in 1988 to become General Manager of  LA   Studios, the hot audio post house on the West Coast. A year and a half   later,  I became General Manager of Red Car, a company that shot and   edited big TV  commercials and music videos. I left there when I had the   idea to start TAXI in  late 1991. I had gotten pretty far away from the   music side of things and  missed it. Home studios as we know them today   didn’t exist, but Alesis had just  come out with the ADAT, and I knew   that technology would make it affordable for  indie musicians to record   what had been living in their hearts and heads, but  didn’t make it to   tape because the cost of working in pro studios was out of  reach.   Little did I know that everything I learned along the way would make me    uniquely qualified to start TAXI.
I had twenty-two thousand bucks in the bank, and started TAXI out of a small, one-bedroom apartment. I’d gone through a divorce several years before, and was paying alimony, child support, and going to New York every other weekend to see my kids. I met the woman who became my second wife, and we got married right after I started TAXI in 1992. I burned through my savings very quickly and my wife was going to grad school, so we had no income. We learned to live very frugally. We’d buy huge bags of beans and rice at Costco, and slice up hot dogs to top off the steaming pile of carbs and protein. Our running joke was “Red beans or black beans tonight?” It was character building, and I still relate to “starving artists” more than most people realize. Being broke is horrible, and it was demoralizing to rip eviction notices off the door every month before my wife got home.
What mistakes did you  make that might be good lessons for the musicians reading this?
  I don’t think we have enough space to list them all! But the  biggest mistake is also the most  common one I see musicians making today: Just because you have something you think is great—and it may be great—it doesn’t mean people will  beat a path to your door. “Build it and they will come,” is a fantasy! You need  to know what you’ve got, who needs it, and how to let them know  you’ve got it. That’s why I started reading marketing books like crazy in 1993!
The other big mistake I made was underestimating how hard I’d have to work. I worked at least 18 hours a day for the first few years, and I still work at least 60 hours a week 23 years later. If you think success is going to just drop into your lap because you deserve it, keep your day gig.
Do you think most of  your members use all that great stuff   TAXI gives them – the Road Rally, TAXI  TV, the Forum, all the info on   your website?
  No, most don’t, but those who do are inevitably the most successful members! 
Why do you think more  people don’t take advantage of all that education?
  I think they believe that you’re either talented or you’re  not. And   if you’re not, then you’re just out of luck. I think it’s kind of like    golf. You can have a great natural swing, but that won’t make you into   Tiger  Woods. Even Tiger Woods had to learn more about the mechanics of a   great golf  swing, and practice his swing a hundred thousand times   until he was able to  incorporate those things.
The same is true for songwriters, artists and composers. They might be born with some talent, but learning more about their craft and building on that talent is what takes them from being good to great! Think about it—if you’re on the “buying” end of the music business, are you looking for “good,” or are you looking for something great? And they’re usually looking for something specific that fills a specific need.
So when you guys hear  something that’s pretty good, but not quite great,    why doesn’t TAXI send it to the A&R person or music supervisor and   let them  contact the artist or songwriter and tell them how to fix it? 
  That would be great, but the music supes are already working  at   breakneck speed and don’t have the time to give feedback to every   musician  whose song they hear. Especially music supervisors working on   weekly TV shows.  They’re hyper focused on finding something that’s   great and works perfectly  with a particular scene. They’re not   interested in giving feedback and waiting  for those suggestions to be   incorporated. If you’re shopping for a painting for  your bedroom wall   and you see something that’s really close at Pottery Barn, but  there’s   another painting that really nails it a Crate and Barrel, which   one are you going to buy? With so much music  available now, the people   who need it just keep listening to more until they  find something   awesome that fits what they need.
-Michael Laskow
Do you think record  labels are more open to finding something new and different?
  Yeah, but it can’t be so different that it doesn’t fit a   radio format. My advice is to take what’s working  at radio and on the   charts, and push the envelope a bit. Try to be what’s next, but not so far out there that  listeners change stations. Florida  Georgia Line combined Country with a Hip-Hop beat to great success. But  they   wouldn’t have been able to do that until the audience listening to   Country  radio was the right age that they also grew up hearing Hip-Hop. You’ve got to introduce the next new thing at a time  when the audience is ready for it. Like  so many things in life; timing is everything.
Do people even want to be signed to record labels any  more?
  It’s cool to say that you wouldn’t sign with a major    label, but I don’t know many artists who’d turn down a major label   deal. I  think a lot of that “I don’t want a record deal” stuff is false   bravado. It blows  my mind that we don’t see a lot of 20-somethings   joining TAXI or submitting  their music to the listings we get from   record labels… and really great record labels at that! They’re    missing hundreds of solid opportunities a year from A&R people who   are  hungrier to find new artists than I’ve seen them in a very long   time. Popular  thinking is that you don’t need a label because you can   do it all yourself with  social media.
But it’s nearly impossible to be a star at the Taylor Swift level without the big guns behind you. Her label—Big Machine—is technically independent, but it’s got Universal behind it. And you need that bankroll, marketing expertise, and radio promo to break big. There are a few exceptions, but comparatively very few. You can’t make significant money from music “sales” any more, so you need to get tons of major market radio airplay to build a huge audience and make big bucks on touring and merch sales. Social media and the Internet can certainly help, but very few acts are flying around in private jets because of Facebook and Twitter. In the end, all the Facebook friends and Twitter followers on the planet aren’t going to help you become a rock star if your music isn’t better than what’s already out there.
So, what does it take  to get signed these days?
  In a perfect world, you’d have several undeniable hit songs,  a great   live show, a regional following, and a healthy online following. But an    artist that has great material and something artistically unique yet   commercial  can still get signed without all the  other stuff. But it’s got to be really compelling and have some crossover potential. Lorde is a great example of that. 
You might have a song in a TV show or a movie that connects and causes an avalanche of downloads and streams if you’re lucky. That will make the labels call you! Getting signed by an indie label that does a lot of the grassroots work until you hit the radar of the majors works too! It really bums me out to see all those great indie labels looking for new acts through TAXI, yet we just don’t have that many acts submitting to those listings. Maybe people think they stand no chance of getting signed, so why bother. If you and your music are truly special, I think you’ve got a chance!
Is that why so many  people are trying to get their music into film and TV—it’s just easier? 
  Probably. I think at some point many musicians realize they  aren’t   better than the people on the charts, and they find it a lot easier to    license their music. They can make anything from heartfelt guitar/vocal   songs  for montages in dramas, to simple instrumental cues for reality   shows, to orchestral  pieces for film trailers in their home studios   nowadays. Why should they beat  their brains out on the road and live in   a van trying to be a rock star?
If you’ve got a job, a family, and a mortgage, film and TV licensing is probably more achievable. You can start small and do it in your spare time. You can build it up over time, and it’s cumulative. The larger your catalog is, the more money you’ll make over time.
So, what’s the  “secret sauce” musicians need to get more of their music in TV shows, movies,  and commercials?
  It’s pretty simple, really. Just watch more TV shows, films,  and   commercials and make notes about what’s being used, and create that kind   of  music! Find the sweet spot where the need meets what you can do. If   there’s not  a lot of Death Metal being used, then it doesn’t pay to   record a bunch of it.  Isn’t there a genre you can do that they do need? Make that!   And if the Muse  stops by and you need to write a song that’s a   creative expression of how you  feel, then by all means, do that as   well. If you can write lyrics that are relatable  to a bunch of   different scenes or storylines while you’re doing that, even  better!
What does TAXI have on  the horizon for 2015?
  There are a bunch of companies that try to imitate what TAXI  does,   and I see listings posted by them that to the trained eye aren’t even    real. The companies make their money on submission fees, so they publish    listings like, “Major film company needs happy songs in any genre and   any  tempo,” with no other information. I know those are bogus because   music  supervisors are always looking for something pretty specific. So   TAXI’s mission  for the New Year is to go even further in educating   musicians about the real music industry and how it works. If    musicians know more, they can make better choices about what they pitch   their  music to and how they pitch it. We’re going to do everything we   can this year  to help talented musicians focus their efforts on what   can work best for them. I want people to know that even  though   there are a bunch of questionable companies out there, they can always    count on TAXI to act with integrity. You can never go wrong by acting   with  integrity.