We're so confident that you'll love belonging to TAXI, that we'll shoulder the risk. If you think that our Industry Listings aren't the best you've ever seen, we'll refund your membership fee in full. If you don't think our feedback helps you improve your music, ditto. And the same goes for our unmatched customer service. If you call with a question or a problem and you're not greeted by one of the friendliest, most helpful people you've ever met at business, we'll refund your membership fee.
And that's not a 30-day guarantee. It's a Full, One-Year Guarantee. Yes, you read that correctly! We give you a full year to make sure you're happy with our listings, feedback and customer service. And if you're not, mail a letter telling us why you're not and we'll refund your first year's membership fee.
For obvious reasons we can't guarantee you'll get a deal through TAXI or that your music will be forwarded. That depends on the music you pitch and how well you target those pitches. This guarantee applies only to the first year membership fee and does not include renewals or any additional/upgraded services offered by TAXI.
We regret that we can't give refunds based on financial difficulties, the inability to dedicate the appropriate time to writing and pitching your music through TAXI, outside success, the quality of your recordings or becoming discouraged if your music isn't "there" yet. We're here to help you with that. And that's why we'd like you to use our service for a full year.